Information for US travelers and antigen testing
Starting on January 26, the Centers for Disease Control and Prevention (CDC) will require a negative COVID-19 test for passengers flying into the United States. (This applies even if their final destination is another country but they are on a connecting flight, which first enters the United States.)
To help you comply with this new travel ruling and for your convenience, Royal Resorts made COVID Antigen tests available onsite, through certified independent laboratories, at no cost since January 23 at The Royal Sands, The Royal Haciendas and Grand Residences. This policy is valid until July 17, 2021.
It is important to note that free testing is for all members and guests staying at Royal Resorts, is one-time only and available to those who have no symptoms. Results are available in 24 hours. Royal Resorts is not responsible for the results.
Free onsite COVID Antigen testing will be conducted in the Gran Salon at Hacienda Sisal at The Royal Sands for guests of all Royal Resorts in Cancun, at the former Real Estate Sales Location right below the Tennis Courts at The Royal Haciendas and in one of the business centers in the lobby of Grand Residences.
Testing will be carried out Monday to Saturday from 8 a.m. to 4 p.m. in the Gran Salon at Hacienda Sisal in Cancun; Wednesday to Friday from 8 a.m. to 4 p.m. at The Royal Haciendas and Monday to Saturday from 8 a.m. to 4 p.m. at Grand Residences.
Reservations are required for onsite testing.
If you are staying at Royal Resorts, click here to make reservations for COVID-19 tests. You will receive an email from the laboratory, as soon as possible, confirming the day and time of your appointment. We appreciate your patience as the lab is experiencing a high volume of requests and is prioritizing by date of departure.
If you are staying at Grand Residences, please contact the Front Desk or Concierge upon arrival to make arrangements for testing.
Additional onsite testing in The Royal Cancun will be available for a fee in case guests cannot make the trip to the Gran Salon at Hacienda Sisal.
Onsite testing is only available for guests who have no symptoms. If you have symptoms, you must contact the Front Desk or the Medical Service to make arrangements for in-room testing.